Our Hotel ABC
A
Departure time
Your hotel room will be available until 11:00 on your departure day.
You can leave your luggage at reception free of charge until your departure.
Adapters for PCs
Travel plugs, analog adapters and extension cables are available at reception.
Everything fine?
What could be improved? We look forward to your feedback. This is the only way we can continuously improve. Thank you for your support!
Arrival time
Your room will be available from 3:00 PM.
Common rooms
Unsere Empfangshalle und die Hotelbar stehen Ihnen jederzeit zur Verfügung. Schauen Sie auch in unserem Restaurant Zur Gießerei mit Terrasse vorbei.
car repair shop
Our reception staff will be happy to inform you about the nearest authorized repair shops.
B
baby beds
We are happy to provide these services free of charge upon request and subject to availability. Please contact our reception team.
bathrobe
A bathrobe is available upon request; please contact reception.
"Please do not disturb!"
Simply hang the provided sign on the outside of your room door if you do not wish to be disturbed or if you do not want the room cleaned.
Fire
In case of fire:
Please immediately inform the emergency services by calling 112 or press the alarm button. These are located on the walls in all public areas.
Keep doors and windows closed.
Escape route plan: You will find it on the doors and in the hallways. It shows you the nearest emergency exit.
Leave the building immediately via stairs and escape routes.
Fire extinguishers are located in the hallways.
In the event of a fire alarm, you will be notified audibly. Please remain calm and follow the instructions above.
Postage stamps
Stamps, stationery and envelopes are available at reception.
iron, ironing board
It is available free of charge in your room. You will find an iron and ironing board in your wardrobe.
D
currency
Please contact the reception.
E
Please contact reception. We will be happy to assist you.
Extras
Should you require additional blankets, pillows, soap, towels, washcloths, adapters, extension cords, chargers, or similar items, please contact reception on 02051 4920. This service is, of course, free of charge.
Electric cars
Directly outside the door are two parking spaces with charging stations for electric cars, which you are welcome to use. Please follow the instructions at the charging station.
Electric cars
Directly outside the door are two parking spaces with charging stations for electric cars, which you are welcome to use. Please follow the instructions at the charging station.
F
Faxing, copying, scanning
You can use this service at any time at reception. Our staff will be happy to assist you. We charge for photocopies:
Black and white: EUR 0.25
Color: EUR 0.50
Breakfast
The breakfast buffet takes place in our restaurant Zur Gießerei:
Monday - Friday 06:30 - 09:30
Sundays & Public Holidays 7:30 - 10:00 am
Lost and found
Should you lose something during your stay, please contact reception by phone at 02051 4920 or by email at info@parkhotel.nrw
G
Baggage
If you need help with your luggage or would like to store it at the hotel until your departure, please contact reception. This service is available 24 hours a day.
H
pets
Pets are very welcome. We charge EUR 19 per pet per day. If you require a water or food bowl, please contact reception.
I
pets
Pets are very welcome. We charge EUR 19 per pet per day. If you require a water or food bowl, please contact reception.
K
Children
Children up to 12 years old stay free of charge in their parents' bed.
Pillow selection
Do you need a neck support pillow or a pillow suitable for allergy sufferers? We have a selection of different pillows available. Please contact our reception team or call us on 02051 4920.
credit cards
We accept the following credit cards:
American Express
MasterCard
Visa Card
Additional payment methods such as Apple Pay and debit cards are also accepted.
M
Meeting rooms
For conferences, events and celebrations, our banquet department is at your service on 02051 492920.
mineral water
We provide a complimentary bottle of mineral water in your room. Additional drinks and small snacks are available for purchase at our "Maxibar" reception.
N
Emergency call
In case of emergencies, you can reach the reception on 02051 4920 or directly:
Police: 110
Fire department/emergency doctor: 112
P
Parking spaces
Our on-site parking spaces are available for EUR 1.00 per hour or a maximum of EUR 9.00 per day. Please keep the fire lane clear.
post
You can collect incoming mail at reception. Reception will also gladly accept your mail.
R
reception
Our reception is staffed 24/7 and can be reached at 02051 4920 or info@parkhotel.nrw
S
safe
A hotel safe is available free of charge in your room and at reception. The hotel accepts no liability for valuables.
Did you forget something?
We are happy to assist you with sewing kits, shaving kits, oral hygiene kits, combs, or feminine hygiene products. This service is free of charge and available at reception at any time.
Did you forget something?
We are happy to assist you with sewing kits, shaving kits, oral hygiene kits, combs, or feminine hygiene products. This service is free of charge and available at reception at any time.
T
Tobacco products
A cigarette vending machine is located on the ground floor. Please ask our reception staff.
Taxi
We would be happy to order a taxi for you. Please contact reception for this.
V
Fans
Our house is not fully air-conditioned; should you require a fan on hot days, please contact reception.
W
Wäsche Reinigung
Please contact reception. We will be happy to assist you.
Extras
Should you require additional blankets, pillows, soap, towels, washcloths, adapters, extension cords, chargers, or similar items, please contact reception on 02051 4920. This service is, of course, free of charge.
Z
Room reservation
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