Our Hotel ABC
A
Adapters for PCs
Travel plugs, analog adapters and extension cables are available at reception.
Arrival time
Your room will be available from 3:00 PM.
B
baby beds
We are happy to provide these services free of charge upon request and subject to availability. Please contact our reception team.
bathrobe
A bathrobe is available upon request; please contact reception.
Breakfast
The breakfast buffet takes place in our restaurant Zur Gießerei:
Monday - Friday 06:30 - 09:30
Sundays & Public Holidays 7:30 - 10:00 am
Breakfast
The breakfast buffet takes place in our restaurant Zur Gießerei:
Monday - Friday 06:30 - 09:30
Sundays & Public Holidays 7:30 - 10:00 am
C
car repair shop
Our reception staff will be happy to inform you about the nearest authorized repair shops.
Children
Children up to 12 years old stay free of charge in their parents' bed.
Common rooms
Our lobby and the hotel bar are open to you at all times. Do pop into our restaurant, Zur Gießerei, too.
credit cards
We accept the following credit cards:
American Express
MasterCard
Visa Card
Additional payment methods such as Apple Pay and debit cards are also accepted.
currency
Please contact the reception.
D
Departure time
Your hotel room will be available until 11:00 on your departure day.
You can leave your luggage at reception free of charge until your departure.
Did you forget something?
We are happy to assist you with sewing kits, shaving kits, oral hygiene kits, combs, or feminine hygiene products. This service is free of charge and available at reception at any time.
E
Electric cars
Directly outside the door are two parking spaces with charging stations for electric cars, which you are welcome to use. Please follow the instructions at the charging station.
Please contact reception. We will be happy to assist you.
Emergency call
In case of emergencies, you can reach the reception on 02051 4920 or directly:
Police: 110
Fire department/emergency doctor: 112
Extras
Should you require additional blankets, pillows, soap, towels, washcloths, adapters, extension cords, chargers, or similar items, please contact reception on 02051 4920. This service is, of course, free of charge.
F
Fans
Our house is not fully air-conditioned; should you require a fan on hot days, please contact reception.
Faxing, copying, scanning
You can use this service at any time at reception. Our staff will be happy to assist you. We charge for photocopies:
Black and white: EUR 0.25
Color: EUR 0.50
Fire
In case of fire:
Please immediately inform the emergency services by calling 112 or press the alarm button. These are located on the walls in all public areas.
Keep doors and windows closed.
Escape route plan: You will find it on the doors and in the hallways. It shows you the nearest emergency exit.
Leave the building immediately via stairs and escape routes.
Fire extinguishers are located in the hallways.
In the event of a fire alarm, you will be notified audibly. Please remain calm and follow the instructions above.
I
iron, ironing board
It is available free of charge in your room. You will find an iron and ironing board in your wardrobe.
pets
Pets are very welcome. We charge EUR 19 per pet per day. If you require a water or food bowl, please contact reception.
L
Lost and found
Should you lose something during your stay, please contact reception by phone at 02051 4920 or by email at info@parkhotel.nrw
Baggage
If you need help with your luggage or would like to store it at the hotel until your departure, please contact reception. This service is available 24 hours a day.
Baggage
If you need help with your luggage or would like to store it at the hotel until your departure, please contact reception. This service is available 24 hours a day.
M
Meeting rooms
For conferences, events and celebrations, our banquet department is at your service on 02051 492920.
mineral water
We provide a complimentary bottle of mineral water in your room. Additional drinks and small snacks are available for purchase at our "Maxibar" reception.
P
Parking spaces
Our on-site parking spaces are available for EUR 1.00 per hour or a maximum of EUR 9.00 per day. Please keep the fire lane clear.
pets
Pets are very welcome. We charge EUR 19 per pet per day. If you require a water or food bowl, please contact reception.
Pillow selection
Do you need a neck support pillow or a pillow suitable for allergy sufferers? We have a selection of different pillows available. Please contact our reception team or call us on 02051 4920.
"Please do not disturb!"
Simply hang the provided sign on the outside of your room door if you do not wish to be disturbed or if you do not want the room cleaned.
post
You can collect incoming mail at reception. Reception will also gladly accept your mail.
R
reception
Our reception is staffed 24/7 and can be reached at 02051 4920 or info@parkhotel.nrw
Room reservation
We book quickly and free of charge for you at all Best Western hotels worldwide.
S
safe
A hotel safe is available free of charge in your room and at reception. The hotel accepts no liability for valuables.
Did you forget something?
We are happy to assist you with sewing kits, shaving kits, oral hygiene kits, combs, or feminine hygiene products. This service is free of charge and available at reception at any time.
Postage stamps
Stamps, stationery and envelopes are available at reception.
T
Tobacco products
A cigarette vending machine is located on the ground floor. Please ask our reception staff.
Taxi
We would be happy to order a taxi for you. Please contact reception for this.
W
Tobacco products
A cigarette vending machine is located on the ground floor. Please ask our reception staff.
